Kirkiri 11 ("we", "us", "the platform") holds your privacy in the highest regard. This Privacy Policy ("Policy") explains how we collect, use, and safeguard your personal information, and the circumstances under which it may be shared.
By registering on or using kirkiri 11, you agree to this Privacy Policy. Please take a moment to read it carefully.
We never sell your data to third parties. Your information is used solely for operating our services and ensuring security.
01Introduction
Kirkiri 11 is an internationally licensed online Sports Betting and gaming platform, serving users across Bangladesh and beyond. Our Privacy Policy is formulated in accordance with international data protection standards.
This policy applies to: our website, mobile app, customer support services, and any other channel through which you interact with us.
- This policy is available in both Bengali and English. In the event of any conflict, the English version shall prevail.
- We may update this Privacy Policy at any time, and you will be notified of any changes.
- In this policy, "personal information" refers to any data that can directly or indirectly identify you.
02What Data We Collect
Kirkiri 11 collects only the information that is necessary. We never ask for excessive or irrelevant data.
| Data Type | Example | Mandatory? |
|---|---|---|
| Identity-Related | Name, date of birth, nationality | Yes |
| Contact Information | Mobile, email, address | Yes |
| Identity Verification | NID, Passport, Driving License | For KYC |
| Financial Information | Mobile Banking Number | Yes |
| Device Information | IP address, browser, OS | Automated |
| Usage Information | Betting history, login times | Automated |
We never store full card numbers, CVV codes, or bank passwords. All financial transactions are processed through an encrypted gateway.
03How We Collect Information
Kirkiri 11 collects information in several ways. In each case, we collect only the minimum data necessary.
Direct Collection
- Information you provide when filling out the registration form.
- Documents submitted during the KYC verification process.
- Payment information provided during deposits and withdrawals.
- Information provided when contacting customer support.
- When participating in promotions or surveys.
Automated Collection
- Through cookies and tracking technologies when you browse our website or app.
- Login and logout times, session details, and IP address.
- Device information such as model, operating system, and browser version.
- Logs of page visits, clicks, and interactions.
We always let you know why your data is being collected. No hidden data collection takes place.
04Purpose of Data Use
Kirkiri 11 uses your information only for specific, legitimate purposes. We never misuse your data.
- Account Management: Creating and maintaining your profile, and ensuring login security.
- Payment Processing: To process deposits, withdrawals, and financial transactions.
- KYC Verification: To verify identity and prevent fraud.
- Customer Service: To resolve your queries and complaints promptly.
- Security: To detect suspicious activity and protect your account.
- Promotions: To send you offers and bonus information with your consent.
- Legal Obligations: To meet regulatory requirements and comply with applicable laws.
- Service Improvement: To improve platform quality and user experience.
Marketing communications: You can opt out of marketing emails or SMS at any time. Simply let our support team know.
05Data Sharing Policy
Kirkiri 11 never sells your personal data or shares it with third parties for commercial purposes. However, there are specific circumstances under which information may need to be shared.
When Information May Be Shared
- Payment Providers: With approved payment partners such as Mobile Pay, Nagad, and Rocket for processing deposits and withdrawals.
- Technology Partners: With hosting, cybersecurity, and analytics service providers who are bound by our confidentiality agreements.
- Legal Obligations: In response to court orders, requests from investigative authorities, or legal requirements.
- Fraud Prevention: With international anti-fraud and AML (Anti-Money Laundering) organizations.
All our third-party partners are required to comply with strict data protection agreements. They may only use data for the specified purposes.
06Cookies & Tracking Technology
Our website and app use cookies and similar technologies to enhance your experience. We are being fully transparent with you about how this works.
Types of Cookies
- Essential Cookies: Required for login sessions and site security. Disabling these will prevent the site from functioning properly.
- Functional Cookies: Remembers your preferences such as language and theme. These are optional.
- Analytics Cookies: Used to monitor and improve site performance. All data is anonymized.
- Marketing Cookies: To show you promotions tailored to your preferences. You can disable these at any time.
You can disable cookies at any time through your browser settings. Keep in mind that disabling certain cookies may limit some features.
07Data Retention Period
Kirkiri 11 does not retain your data longer than necessary. Once legal obligations are met, unnecessary data is securely deleted.
| Data Type | Retention Period |
|---|---|
| Account & Registration Information | 5 years after account closure |
| Financial Transaction Records | 7 years (as required by law) |
| KYC Documents | 5 years after account closure |
| Betting History | 3 Years |
| Customer Support Contact | 2 Years |
| Log & Session Data | 90 Days |
In the event of a legal dispute or investigation, the above retention periods may be extended. Once the matter is resolved, data will be deleted through the standard process.
08Your Rights
You have specific rights over your personal data, and kirkiri 11 fully upholds every one of them.
Right to Access Your Data
You can request to view any information stored in your account.
Right to Correct Information
Request a correction of inaccurate or outdated information at any time.
Right to Erasure
You may request the deletion of your data unless there is a legal obligation to retain it.
Right to Restrict Processing
You can request that we stop using your data for specific purposes.
Right to Data Portability
You can request your data in a structured, portable format.
Right to Withdraw Consent
You may withdraw your consent to marketing communications at any time.
To exercise any of your rights, email us at: support@kirkiri11.net — We will respond within 30 business days.
09Child Protection Policy
Kirkiri 11 strictly enforces an 18+ policy. We do not, and will not, collect information from anyone under the age of 18.
- Strict age verification is in place at the time of registration.
- If a minor's account is identified, it will be closed immediately and all associated data will be deleted.
- Parents and guardians should enable parental controls on their children's devices.
- If a minor has registered by mistake, parents or guardians should contact our support team immediately.
10Privacy Policy Updates
We may update this Privacy Policy from time to time. For significant changes, we will notify you in advance.
- For significant changes, notice will be sent to your registered email or via SMS.
- Continued use of the platform after any changes constitutes your acceptance of the updated policy.
- Previous versions of this policy are available upon request.
- The policy date at the top of this page is always kept up to date.
11Contact
For any privacy-related questions, complaints, or requests to exercise your rights, please contact us.
Email: support@kirkiri11.net
Support hours: 7 days a week, 24 hours a day
Response Time: Up to 30 business days
If you are not satisfied with our response, you may file a complaint with the relevant regulatory authority.
How We Keep Your Data Secure
Kirkiri 11 uses internationally standard security technology to protect your data
End-to-End Encryption
All your data transfers are protected by 128-bit SSL/TLS encryption. No one can intercept or read your information in transit.
Secure Servers
Our servers are hosted in internationally ISO 27001-certified data centers with 24/7 physical and cyber security.
Two-Factor Authentication (2FA)
Enable two-factor authentication on your account. Use an OTP at login to make your account even more secure.
Real-Time Monitoring
Our systems continuously monitor for suspicious activity. Any unusual login attempts or transactions are flagged and acted upon immediately.
AML & KYC Protection
We comply with international Anti-Money Laundering policies. Every account goes through identity verification, bringing the risk of fraud down to zero.
Minimal Data Retention
No data is retained beyond what is necessary. Once the designated period expires, data is permanently and securely deleted.
We Are Committed to Protecting Your Privacy
Your data is completely safe at kirkiri 11. Register today and start enjoying a trusted, transparent, and secure betting experience.
🔞 For adults 18+ only. Please play responsibly.